shawn farner|*feeding* the social media obsession

To do what? In this case, remove a registration hold on my university account. The hold was placed there due to a parking ticket I’ve since paid, but yet the hold remains. Why it is still there is a mystery of epic proportions; why it takes 24 hours for it to vanish is even more mind-boggling. Call me a cynic, but “It will take 24 hours for the hold to be taken off” sounds a lot like “We’re going to give ourselves 24 hours to take your hold off because we want to flex what little muscle we have here in the Parking Services Office.”

We’re in a digital age, people. While much of the university is still a slow moving bureaucracy, the ticketing and registration systems are both ELECTRONIC. How hard is it to go in and remove someone’s hold immediately when they come pay their ticket? It’s a process that would probably take ten seconds, yet the person working at the desk just throws your money into the cash drawer and returns to doing absolutely nothing. Not even a call in afterwards will do any good. I can’t even bust on a student worker in this case - it was a campus police officer who both accepted my payment and answered the phone when I called later. I feel as though I have a right to complain in this case, because for as many tickets as I’ve paid, I’ve probably staffed at least one full time officer. True story.

I paid my fine off at 7:21am this morning. I’ll keep you updated as to when they actually remove the hold.